PRIVACY POLICY

Effective Date: 10/01/2022
Last Updated: 10/01/2025

INTRODUCTION
Welcome to Icebox LV ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our event spaces, or interact with our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT
Personal Information You Provide
We collect information that you voluntarily provide to us when you:

• Request information about our event venues

• Book or inquire about an event space

• Fill out contact forms on our website

• Subscribe to our newsletter or marketing communications

• Communicate with us via email, phone, or in person

This information may include:

• Full name

• Email address

• Phone number

• Mailing address

• Event date and details

• Payment information (processed securely through third-party payment processors)

• Special requests or preferences for your event

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INFORMATION AUTOMATICALLY COLLECTED
When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on pages

• Referring website

• Date and time of visit

• Cookies and similar tracking technologies

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HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
Event Services

• Process and manage your event bookings and inquiries

• Communicate with you about your event details, confirmations, and updates

• Coordinate with vendors and partners for your event

• Provide customer service and support

Business Operations

• Improve our website, services, and customer experience

• Analyze trends and user behavior to enhance our offerings

• Send you marketing communications (with your consent)

• Respond to your questions, comments, and feedback

Legal and Security

• Comply with legal obligations and regulations

• Protect against fraud, unauthorized activity, and security threats

• Enforce our terms and conditions

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HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers
We may share information with trusted third-party vendors who assist us with:

• Payment processing

• Email marketing services

• Website hosting and analytics

• Event coordination and vendors (only as necessary for your event)

These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal processes

• Protect our rights, property, or safety

• Prevent fraud or illegal activity

• Respond to emergencies

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Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences

• Analyze website traffic and usage

• Deliver personalized content

• Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or vendor sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server connections (SSL encryption)

• Limited access to personal information by authorized personnel only

• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction
You have the right to access, update, or correct your personal information at any time by contacting us.

Deletion
You may request that we delete your personal information, subject to certain legal exceptions (e.g., records required for tax or legal purposes).

Opt-Out of Marketing
You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly. Please note that you may still receive transactional emails related to your bookings.

California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and request deletion of your information.

Nevada Residents
Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information.

Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Icebox LV
Email: Admin@iceboxlv.com 
Phone: 725-249-6855
Address: 2295 E Sahara Ave, Las Vegas 89104

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.